Andrew Brooke has written a detailed critique of using the XML-based online-help system Madcap Flare with Adobe FrameMaker publishing software to create both online help and technical documentation from a single file. This is known as single-sourcing. The ideal is to write once, then export many subsets of the content into a variety of formats.
Andrew’s review focuses on using Flare with imported FrameMaker files, a task most writers will have to do if they switch to Flare for their online help. Apparently, there are still a few glitches in the process.
Andrew Brooke is a senior member of the Society for Technical Communication in Toronto.