Jared Spool on what clients want

Jared Spool makes a good point: clients aren’t interested in how good their documentation or user interfaces can be, really: they’re interested in saving money and avoiding trouble. Read What Clients Want.


One Response to “Jared Spool on what clients want”

  1. Harold Asmis Says:

    Oh! I wanta be a ‘poor-quality participant’!

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